Western Digital promises to release firmware update for failing SanDisk Extreme SSDs | Engadget

Western Digital says it can release a firmware update to tackle a reliability concern with SanDisk Extreme and Extreme Professional SSDs. Over the previous few months, and have been inundated with folks complaining that their just lately bought 4TB and 2TB Extreme V2 and Extreme Professional V2 moveable drives have been all of the sudden erasing the information they have been storing and in some instances changing into unreadable. The difficulty seems to be restricted to drives manufactured from late 2022 onwards, and appears to primarily have an effect on the 4TB fashions.

On Friday, Western Digital launched its first public assertion about the issue because it was found a number of months in the past it had a software program update prepared for the 4TB Extreme and Extreme Professional variants. “Western Digital is conscious of stories that some prospects are experiencing a difficulty with SanDisk Extreme and/or Extreme Professional 4TB moveable SSDs (SDSSDE61-4T00 and SDSSDE81-4T00, respectively),” the corporate stated. “We have now resolved the difficulty and can quickly publish a firmware update on our web site. Prospects with questions or issues ought to contact our buyer assist staff for help.”

Western Digital hasn’t stated when the update will arrive or if it is engaged on a repair for the 2TB fashions. In accordance to ArsTechnica, the corporate didn’t reply when requested if it might provide refunds to prospects who misplaced their information after one among their Extreme or Extreme Professional SSDs failed. Western Digital didn’t instantly reply to Engadget’s request for remark or further data. If in case you have a SanDisk Extreme or Extreme Professional solid-state drive that you simply purchased earlier than the top of 2022, likelihood is your drive is ok and you do not want to fear about it all of the sudden failing. Nonetheless, Western Digital’s sluggish response is disappointing, particularly since SanDisk drives are typically recognized for their reliability.