Pixel users report the Google app is making their phones overheat | Engadget

In case your Pixel cellphone is your each day driver, you would possibly wish to preserve a charger close by. An Engadget reader contacted us on Sunday to report that their Pixel 6 Professional has been overheating and draining the battery excessively recently. They believe that the trigger is a Google app and an replace that began rolling out on Could 12.

“I have never touched my cellphone in the final hour. It was simply on a typical wi-fi charger,” a reader says of the screenshot (see under) they despatched from their cellphone’s settings menu, displaying the Google app burning by means of the 6 Professional’s battery in the background. “It is nonetheless extremely popular and if I hadn’t downgraded I would not have had a internet improve in my cellphone’s battery.”

Visits and reveals from different Pixel users are experiencing the identical concern. “It simply began yesterday. Excessive battery utilization as a result of Google app and to a lesser extent Android system intelligence. I simply went by means of and did a manufacturing facility reset, reinstalled most issues and it is nonetheless occurring,” one Reddit consumer wrote. “In addition to the battery not holding up, the cellphone will get actually scorching so I do know it is hurting the battery and presumably the CPU.”

Those that have tried to contact Google report that the firm’s assist staff has not been very useful. Some users say that going again to an older model of the Google app did not clear up the downside for them. “We truly obtained an excellent older model from Could tenth that was nonetheless draining the battery,” one Redditor wrote. A reader who reached out to us suspects that the downside could also be on the server facet. “The Google app continues to empty battery no matter model and I am again to Could 1st,” they wrote. “I do not know verify if the app is attempting to name house or one thing in the loop, however the signs are nonetheless the identical.”

Google didn’t instantly reply to Engadget’s request for remark. If Google’s app is in charge, this is not the first time a software program replace has brought about complications for Pixel users. Final Could, Google needed to after a earlier replace brought about the phones to supply a lot weaker tactile suggestions. A yr earlier, the firm had launched the December Pixel replace after users discovered it was inflicting their phones to drop calls.